Number 1 in voice. Number 2 in non-voice, complex services.

And growing rapidly.

Welcome to the Business Processing Association of the Philippines (BPAP), the umbrella association for the IT-BPO and GIC (Global In-House Center) industry in the Philippines. BPAP serves as the one-stop information and advocacy gateway for the industry.

With approximately 250 industry and support-industry members, including five associations, BPAP plays a pivotal role in sustaining rapid growth of the IT-BPO and GIC industry by working to ensure an enduring supply of high quality labor, supporting service innovation, and providing country visibility.