'Youths make great call center workers'

Thursday, 21 July 2011 09:26

By Karen Flores, abs-cbnNEWS.com

MANILA, Philippines - Young people make great employees in call centers and other related services, an executive from the country's largest private employer said.

Andrea Ayers, president for customer management of American outsourcing firm Convergys, said the younger generation has a distinct advantage when it comes to multitasking and computer utilization skills, making them perfect for the business process outsourcing (BPO) industry.

Read More: 'Youths make great call center workers'