IT-BPO Industry News

BPOs, exporters face strong peso challenge

Thursday, 25 April 2013 11:12

MANILA -- Business process outsourcing firms and exporters are thankful for the steps the Bangko Sentral ng Pilipinas has taken to weaken the peso this year. But they said they're still hurting from last year's 7% gain which has made them more expensive compared with their competitors in other countries.

From the P43.84-to-a-dollar finish at the end of 2011, the peso closed at P41.05:$1 last year and it's still hovering at that level at present.

Legazpi City vows to produce manpower needs for BPO industry

Wednesday, 24 April 2013 12:56

LEGAZPI CITY, April 23 (PIA) -- This city will live to its name as a “feeder” of highly qualified manpower to the country’s business process outsourcing (BPO) industry at the height of shortage in talent confronting the industry.

Mayor Geraldine Rosal of this city said that the local government is coming up with measures to improve its current pool of talents in the wake of recent assessment of the Business Processing Association of the Philippines (BPAP) that the supply of manpower cannot meet the growing industry.

Ayala BPO unit buys UK-based LBM Holdings

Tuesday, 23 April 2013 10:10

MANILA, Philippines—The Ayala group’s business process outsourcing (BPO) unit has acquired UK-based LBM Holdings Ltd., allowing the group to make further inroads into the United Kingdom, the world’s second-largest English language market.

In a statement on Monday, Ayala Corp. announced that the acquisition was made by Stream Global Services Inc., an investee company of the conglomerate’s BPO investment arm, LiveIT Investments Ltd.

Telstra eyes Cambodia, Vietnam opportunities

Monday, 22 April 2013 11:01

SINGAPORE--Australian telco Telstra has expanded its Singapore presence with a new office to promote its service offerings beyond core connectivity, as the company looks to grow its international business.

This is part of over US$20 million it has invested in the country over the past 12 months which Telstra is shaping as a cornerstone for its Asia expansion plans.

Ayala BPO set for expansion, sustained growth

Monday, 22 April 2013 09:51

The Ayala group’s business process outsourcing (BPO) unit, LiveIT Investments Ltd., sees a sustained turnaround alongside continued growth through acquisitions.

LiveIT is set to announce today its purchase of a BPO company that will serve the UK market.