BPA/P Business Processing Association PHILIPPINES

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Interested to join BPA/P? Please fill out the form below to begin the online registration process or download printable version [here] and fax to the BPA/P secretariat.

BUSINESS INFORMATION

*Company Name
*Street Address
*City		Zip / Postal Code
State/Province		*Country
*URL		*TIN No.
Primary Representative
*Name
Designation
*E-mail Address		*Fax Number
*Work Phone		Mobile Phone
Secondary Representative
Name
Designation
E-mail Address		Fax Number
Work Phone		Mobile Phone

*Business Organization
Corporation
Partnership
Single Proprietorship

*Business Ownership
Foreign
Domestic
Both

1. I affirm that the company I represent complies or commits to comply completely with the following: *
Philippine Taxation Laws
Philippine Labor Laws
Intellectual Property Rights Laws
Good Governance Practices
BPA/P Code of Ethics

2. I affirm that I will bring the following values to the association:


3. Through this membership, I hope to derive the following benefits for my organization:


4. Which committee would you like to join? (Please tick one or more) *
Marketing and Communication Power Team
Government and Legal Matters Power Team
Membership Power Team
Human Resource and Training Power Team
Information and Research Power Team

COMPANY PROFILE
*Number of Employees
	less than 50	500 - 999
	50 - 99	1,000 - 2,500
	100 - 499	more than 2,500

*Please indicate the business category your Company currently supports
	Call Center	Business Services
	BPO	Supplier
	Software	Financial Services (including VC's)
	Medical Transcription	Associations
	Animation	Technology Providers
	Start-Up	Human Resources / Training
	Telecommunication	Consultants
	Real Estate	Staffing
	Other

SPECIFIC AREAS OF INTEREST
Your active involvement in BPA/P activities is an important benefit of membership. Kindly indicate those areas that are of interest to you.

Operations and Management
	Inside Selling and Telemarketing	Project Management
	Customer Satisfaction Surveys	Relocating a Call Center
	Departmental Organization and Responsibilities	Self-Directed Work Teams
	Complaint Policies and Handling	SLAs / Contractual SLAs
	Inventory Strategies	COPC
	Procedure and Training	Six Sigma
	Customer Service Standards / Benchmarking	ISO 9000 Series Standards
	Customer Service Measurements	Global Customer Service
	Problem Solving Techniques	Managing a Call Center (Operations)
	Budgeting	Partnering / Revenue Sharing
	Disaster Plans	Award of Excellence Application
	Vendor Management	Outsourcing
	Other

Systems and Technology
	Voice Recording	Database Maintenance
	Scheduling Software	Communications / Phone Systems
	Order Entry Systems	Automated Voice Response Systems
	Electronic Data Interchange	Internet
	HR Systems	Network Systems
	Accounting Systems
	Other

Personnel
	Compensation and Incentive Programs	Downsizing
	Personnel Policies	Change Management
	Stress Management	Scheduling
	Career Development	Attendance Policies
	Customer Service Hiring Measurements	Management by Walking Around
	Awards and Recognition	Call Center Adherence Reports
	Other

MEMBERSHIP CATEGORIES

Global Corporate Partner			$ 10,000 (1st year)	$ 5,000 (for every succeeding year)

Professional Member Organization
	Multinational Member		$ 2,000 (1st year)	$ 1,000 (for every succeeding year)
	Local Member		$ 1,000 (1st year)	$ 500 (for every succeeding year)

		Call Center	Business Services
		BPO	Supplier
		Software	Financial Services (including VC's)
		Medical Transcription	Associations
		Animation	Technology Providers
		Start-Up	Human Resources / Training
		Telecommunication	Consultants
		Real Estate	Staffing

Association Member			$ 500 (1st year)	$ 250 (for every succeeding year)

* - Required field
In order to process your membership application, payment must be received in full. Thanks for your cooperation and support of BPA/P.